Online Community Management & Moderation

Kid Safety

The Community 102 team takes kid activity and minor focused communities extremely seriously and is vigilent in maintaining a safe environment for your brand and its young fans.

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Kid Safety

Social media is another outlet for children to explore, play and educate themselves. Just because they can do so in the privacy and safety of their own home doesn’t mean a parent or a company can be any less vigilant about watching over them though. From giving out too much personal information to being targeted or harassed by adults or even other classmates, it is the social responsibility that we have to protect them. While each parent should be checking their child’s activities regularly, much more still needs to be done on the platform housing the conversations and that’s where Community 102 comes in.

Community 102’s automated moderation tools and social media moderators are regularly updated on the latest COPPA rules in order to make sure that our client’s communities remain COPPA compliant.  If we see anything amiss, we will immediately let you know.  Additionally, with each client we discuss what types of language and images they will allow, usually on a G to R movie scale as an example, so we know what content is acceptable and what needs to be removed immediately. Any issues with harassment of any kind are immediately dealt with and escalated to the client or authorities when necessary. Lastly, all moderators we employ are background checked. The Community 102 team takes kid communities extremely seriously and does all we can to maintain a safe environment for your brand and its young fans.

Contact Us!

Contact Community 102 to learn more about how we protect children in online communities!

Why C102 Kid Protection?

  • Adheres to latest COPPA guidelines
  • Alerts client when not following COPPA
  • All employees are background checked

Other Community 102 Services

Moderation Services

Community 102 comment moderation is your best defense against any kind of malicious activity, unruly fans, spam, protecting minors, and preventing copyrighted materials from appearing on your platforms. Our community moderators are highly trained individuals who work separately or in combination with automated tools and filters to give your company the quality oversight it needs to continually succeed.

Learn More About Our Moderation Services

Social Media Services

The Community 102 team are experts in social media. We study your customer base, identify trends, and learn about your vision before using our strategic research to develop a customized online social media community management plan. No two company’s are identical and hence we provide flexible and custom tailored options. We offer a wide variety of services from Facebook, Twitter and YouTube support to social sales leads and sentiment reporting.

Learn More About Our Social Media Services

Hyper Local Services

Are you a small business owner or a company with multiple locations, including franchises? If so, a great way for you to gain new business or receive feedback is through hyper local reviews. Community 102 offers a fantastic comprehensive solution that helps you manage these reviews, encourages people to write new reviews, and also saves people’s information into your database, all in collaboration with Yelp and Google+.

Learn More About Our Hyper Local Services

Community Management Services

Communities are no longer solely on a company’s website. Today they are spread across owned and operated websites, within forums, and across other technology platforms as well. Hence, you need a plan that expands your entire platform so no matter where your customers encounter your brand and its products, they are greeted with consistent social network management and community moderation in your brand voice.

Learn More About Our Community Management Services

Community 102 Clients

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