Community 102 provides high quality content moderation and community management at prices that fit your budget.
Your brand is now engaged in a two-way conversation with your audience across social media, your own sites and partner sites. Conveying authenticity and accessibility can garner more loyalty and attention to your brand than any paid campaign can. But more openness means more risk; you have a responsibility to protect your brand and to keep your audience safe, wherever they’re engaged.
Monitoring multiple conversations on multiple platforms is more complicated and expensive than ever, but it doesn’t have to be. You need Advanced Moderation. You need Community 102.
From your owned and operated sites, to your presence on partner sites
Your social media accounts (Facebook, Twitter, YouTube)
TV, live stream, in-game and more
Up to 40% more affordable than other providers
More cost effective than full time equivalent employees
Helps avoid an expensive, distracting lawsuit
Experienced leadership team with multi-industry background
U.S. led and U.S. based moderators, checked and trained
Multilingual (50+ top languages supported), 24/7/365 service
Weekly reporting summarizes quantitative metrics, insights and trends
Bulletproof SLAs, crisis management, processes and formal escalation procedures
Pay for only what you need: plans starting as low as 1 hour per day
Customized launch plan and moderation schedule for optimal coverage