Online Community Management & Moderation


Our multilingual community moderators and our multilingual automated moderation services become a part of your community. With Community 102, you are afforded native speakers that understand the guidelines that you have enacted across your community platforms as well as any cultural nuances.


Multilingual Community Moderation Around the Globe

Community 102 understands that the conversation around your brand and products spans the globe. Our multilingual moderation services means that no matter what language is most prevalent in your community you can still be protected around the clock. If you have communities in more than one language, using Community 102 consolidates your vendor list to make oversight even simpler, too.

Our community moderators become a part of your community. With Community 102, you are afforded native speakers that understand your strategy and the guidelines you have enacted across your community platforms. Community 102 makes certain your policy remains constant across all languages and within each countries rules and regulations. Community 102‘s multilingual moderators also understand the cultural nuances associated with every language and are able to integrate your policy with the customs and traditions associated with their respective language community. Therefore, you can rest assured that there will be no embarrassing mistakes due to cultural misunderstandings.

With our automated moderation and management services, we can review user-generated content in any language, no matter how active your community is. Then our multilingual moderators can review any of the content that was flagged by the system to resolve it,  forward it for escalation to the client, or review trending topics to report back findings.  Working in combination, our social media moderators and our automated comment and Facebook moderation system helps protect even the busiest of global brands.

Your customers discuss your brand over the weekends, on holidays, and long past your normal business hours. Your customers are online, mobile, and international as well. No matter what time zone or time of day, Community 102 is there to foster and keep a positive online interaction between your current and new potential customers. Let Community 102 be your one stop shop across all of your languages and save time managing multiple agencies.

Any platform. Any language. Anytime.

Contact Us!

Contact Community 102 to learn how we can manage your communities in any language around the world!

Why C102 Moderation?

  • Multilingual market expansion
  • Native speaking moderators
  • Avoid cultural misunderstandings
  • Automated tools and filters in any language

Community 102 Supported Languages

US EnglishUS English
UK EnglishUK English
Brazilian PortugueseBrazilian Portuguese

Mandarin and Cantonese ChineseMandarin and Cantonese Chinese
Castilian SpanishCastilian Spanish
European PortugueseEuropean Portuguese



Other Community 102 Services

Moderation Services

Community 102 comment moderation is your best defense against any kind of malicious activity, unruly fans, spam, protecting minors, and preventing copyrighted materials from appearing on your platforms. Our community moderators are highly trained individuals who work separately or in combination with automated tools and filters to give your company the quality oversight it needs to continually succeed.

Learn More About Our Moderation Services

Social Media Services

The Community 102 team are experts in social media. We study your customer base, identify trends, and learn about your vision before using our strategic research to develop a customized online social media community management plan. No two company’s are identical and hence we provide flexible and custom tailored options. We offer a wide variety of services from Facebook, Twitter and YouTube support to social sales leads and sentiment reporting.

Learn More About Our Social Media Services

Hyper Local Services

Are you a small business owner or a company with multiple locations, including franchises? If so, a great way for you to gain new business or receive feedback is through hyper local reviews. Community 102 offers a fantastic comprehensive solution that helps you manage these reviews, encourages people to write new reviews, and also saves people’s information into your database, all in collaboration with Yelp and Google+.

Learn More About Our Hyper Local Services

Community Management Services

Communities are no longer solely on a company’s website. Today they are spread across owned and operated websites, within forums, and across other technology platforms as well. Hence, you need a plan that expands your entire platform so no matter where your customers encounter your brand and its products, they are greeted with consistent social network management and community moderation in your brand voice.

Learn More About Our Community Management Services

Community 102 Clients

Sony Pictures Television
Hachette Publishing
Second Life
James Patterson
Back to Top